Frequent questions
PAYMENTS
Make your purchases and complete the payment upon receipt. COD costs for all orders are 2€.
To pay for your purchases you can deposit the amount corresponding to the following account of VOLTAZ fashion .gr and then send an email with your deposit number and name to info@voltazfashion.gr
- ALPHA BANK: No. account: 709-002101-172113
- IBAN: GR22 0140 7090 7090 0210 1172 113
RECEIPT OF PRODUCTS
You can pick up your order from our store within 3 working days (and Saturday) from the day of delivery, without any additional charge. After 3 days your order is automatically canceled.
RETURNS AND CHANGES
You have the right to return your order within 14 calendar days from the date of receipt. In order for the return of your product to be accepted, it is necessary for the returned product to be in its original condition. It must not have been washed or worn further in the test, and the product labels must not have been removed or damaged.
In case the product delivered to you is defective you can contact us at 2310 516-315 so that it can be picked up with costs that will be charged to us and replaced and sent with shipping costs of the recipient. < / p>
Changes for products purchased during the discount period are not accepted.
According to our company policy, there is no refund no matter which way you choose your purchase.
SHIPMENTS AND SHIPPING
Our store provides Free Shipping Costs for purchases over € 50.00 for all of Greece.
In the period of discounts and offers, free shipping is not valid.
For purchases under € 50.00 shipping costs are 3€ for all of Greece.
Delivery time of your order is estimated at 2 to 3 working days.
